1. Information We Collect
We collect information you provide when requesting a quote or contacting us, including name, address, phone number, email, and insurance-related information. We also collect standard web analytics data such as pages visited and browser type.
2. How We Use Your Information
- To provide insurance quotes and policy information
- To communicate with you about your insurance needs
- To send SMS and email updates you have consented to receive
- To improve our website and services
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with insurance carriers for the purpose of obtaining quotes and binding coverage, and with service providers who assist us in operating our business. We do not share your information with third parties for their marketing purposes.
4. SMS Disclosure & Consent
By submitting a quote request or contact form on our website, you expressly consent to receive SMS text messages from CoverGuard Insurance Agency, Inc. at the mobile number you provide. These messages may include:
- Insurance quote information and follow-up
- Policy reminders and renewal notices
- Customer service responses
Message & data rates may apply. Message frequency varies based on your interactions with us.
To opt out: Reply STOP to any SMS message you receive from us. After opting out, you will receive one final confirmation message.
For help: Reply HELP to any SMS message or call us at (562) 758-1200.
Carriers: Wireless carriers are not liable for delayed or undelivered messages.
SMS consent is not required as a condition of purchasing insurance. You may opt out at any time without affecting your ability to obtain coverage.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website uses cookies to improve your experience. You may disable cookies in your browser settings, though this may affect site functionality.
7. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request deletion of their data, and opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at info@coverguardinsurance.com or (562) 758-1200.
8. Contact Us
For privacy-related questions or requests:
CoverGuard Insurance Agency, Inc.
6709 Greenleaf Ave Ste 318, Whittier, CA 90601
Phone: (562) 758-1200
Email: info@coverguardinsurance.com